my 360 is coming back!!

[WdnUlik2no]

:D

Microsoft decided to replace my 360 with a new one, I guess they couldn't fix mine. They gave me a tracking number and I should FINALLY be able to play this game by the end of the week. The only thing that I'm worried about is, they didn't transfer my service contract I bought through them over to the new box. They told me if I have any problems with this XBOX, then just call them back and give them the reference number I got when I bought the contract and they will be able to see that I bought one. That makes me nervous though, a lot of the reps at XBOX support can't seem to fully understand customer's concerns, and I know that if I have more problems, it will be a headache trying to explain to them that my XBOX was replaced and my service contract I bought last year should still be in effect.

[The_Gamefather]

Yeah, new to you. LOL It's probably a refurbished console.

[wbrnc]

Thats cool your getting a new 360. I hope the turn around time was not a long one.

[WdnUlik2no]

Yeah, new to you. LOL It's probably a refurbished console.

yeah so true. by "new" I really meant "another one". I have no doubt that its a refurb, meaning that more issues are probably down the road which is why I hope they get this service contract situation straightened out before hand.

[soonersam]

How long did it take to get yours back? I'm currently wanting on a box to send my in. (talked to microsoft yesterday).

[WdnUlik2no]

How long did it take to get yours back? I'm currently wanting on a box to send my in. (talked to microsoft yesterday).

Well I haven't gotten it back yet, but I just got my tracking number today. I sent it in on the 5th and they got it on the 9th. I expect to have it by the end of the week, so I guess about 3 1/2 weeks. I think mine got in before MS decided to extend the warranty so mine must have already been "in queue" before the influx of xbox started coming in. I am sure they are pretty backed up now.

[REDSFAN2004]

i just got mine back last thursday i think it was and now i can enjoy APF2k8.

[da1manshow]

Well I haven't gotten it back yet, but I just got my tracking number today. I sent it in on the 5th and they got it on the 9th. I expect to have it by the end of the week, so I guess about 3 1/2 weeks. I think mine got in before MS decided to extend the warranty so mine must have already been "in queue" before the influx of xbox started coming in. I am sure they are pretty backed up now.

they received mine on the 5th and they still havent sent it back

[da1manshow]

do you receivve an email or do you have to call ms?

[REDSFAN2004]

do you receivve an email or do you have to call ms?you have to call Microsoft.

[da1manshow]

ill do that 2morow thx man

[Thurgoodz]

How long did it take you to get the Box? Cause I just got mine and it took like two weeks, but they told me I'll get it back in 2-4 weeks. I wonder if they'll send me this one back, a new one, or maybe the one I sent in Last December.

[Nak 2k8]

how long did it take?cuz mine broke yesterday and im dying over here.

[da1manshow]

i sent mine on the 29th got to texas on the 5th havnt heard nothing about it yet

[WdnUlik2no]

do you receivve an email or do you have to call ms?

If your XBOX is registered with your gamertag, you can check the status online. Its much better than calling, because now you have to wait 20 - 30 minutes just to get a real person on the phone.

[da1manshow]

I just got off the phone with microsoft and my xbox is on its way

[The_Gamefather]

yeah so true. by "new" I really meant "another one". I have no doubt that its a refurb, meaning that more issues are probably down the road which is why I hope they get this service contract situation straightened out before hand.

If you didn't know, a refurbished console is one which has been preowned and repaired.

[WdnUlik2no]

If you didn't know, a refurbished console is one which has been preowned and repaired.

Yep, I know, but I never trust refurb anything, especially when it comes to electronics.