2K! LOOK! install problem! No product key

[agedoufu777]

How many people who do not have installation are there without understanding a product key?

i want to know the accurate number of people who do not have product key.

so people who do not have product key please reply this thread.


[A necessary entry at the time of the reply]

1 The country where you live in.
2 Did you send an email to support?
3 When did you send email to support?
4 Was there the reply from support?
5 Wanting to say for 2K

[agedoufu777]

fisrst i will write

1 Japan
2 yes
3 4days ago
4 nothig
5 please tell me my product key!!!!

[clydeli]

I've got my key about 10 minutes ago!!
Thanx Christian from 2K! He's really struggling through this!

1 Taiwan, R.O.C.
2 Yes
3 I've sent three since 5 days ago.
4 I've got the key!
5 Thanx a lot!!!

[pcline85]

So the updating Steam deal doesn't work for outside the US?

[agedoufu777]

So the updating Steam deal doesn't work for outside the US?


I cannot install it any place other than U.S.A. even if I update it

[agedoufu777]

I've got my key about 10 minutes ago!!
Thanx Christian from 2K! He's really struggling through this!

1 Taiwan, R.O.C.
2 Yes
3 I've sent three since 5 days ago.
4 I've got the key!
5 Thanx a lot!!!

Conguratuation!
but i still no product key...
Christian!please send me product key...

[martofromaust]

i have tried everything and still no product key

1 Australia
2 yes
3 ive sent one pretty much every day since i got the game
4 yes they replied with ways to try and fix it but none of the ways they told me worked
5 Could i please have a product key?. and also when updating steam it only updates a file to 26 percent could that be the problem? i have tried to manually update but dosnt work please can you find us a solution

[momo0007]

1 Australia
2 Yes
3 Once - I managed not to turn my frustration to email bombs
4 No replies at all
5 This is clearly a 2KSports fault. If I were them I would be hiring a team of temps to reply emails 24 hours a day which should cost them no more than a few hundred dollars a day. They clearly do not care about overseas PC gamers.... very disappointing..

[mikemwh]

All dude, please send email to customerservice@2ksports.com for help...they will provide a product to you within a week!!

[paco1986]

and also when updating steam it only updates a file to 26 percent could that be the problem?

No, the problem is that the "fix" only works for those in the USA.

For those of us outside the USA, the only fix is a CD Key. If you have already e-mailed customer service, then Christian from 2K Sports will write you back with a CD key.

You'll just need to be patient. I know it's tough to wait all this time, but the game is surely worth the wait! Good luck!

[ubergiant]

Thank you Mike and Paco for providing that info. It ****es me off that 2ksports CAN'T even say that!